No money is ever at stake on the pier, but habits still creep in from the wings, so here is how we handle them.
If gambling is harming you now, the National Gambling Helpline takes free calls on 0808 8020 133 at any time, or you can chat online with GamCare.
Social casino games dress in the costume, sound and timing of real gambling, so Marionette Pier is staged only for adults over the legal gambling age and is not directed at anyone under 18. Meringue checks age twice over: first on the banner at the turnstile, then with a tick you must give before your name goes on the playbill.
A free game may be dressed up to seem lavish, and it tops your purse back up without charge. Real-money games do neither. A triumph on these boards tells you nothing about how things would go with money at stake.
| Who picks up | What they can do for you | Number or web page |
|---|---|---|
| National Gambling Helpline (GamCare) | Free, confidential advice, every hour | 0808 8020 133 · gamcare.org.uk |
| GambleAware | Facts, a self-assessment test and a treatment finder | begambleaware.org |
| GAMSTOP | Free self-exclusion covering every UK-licensed gambling website | gamstop.co.uk |
| Gamblers Anonymous GB | Groups where people who gamble support each other | gamblersanonymous.org.uk |
Concerned that a child has wandered onto the pier? Email [email protected] and we will help you close the stage door to them.
Curtain rule number one: only adults aged 18 or over are seated at Marionette Pier. The show is paid for in virtual coins of no monetary value, and buying, selling, withdrawing or exchanging them is never possible. From the kiosk to the gilded stage there is no coin shop and no payment page, no prize of real-world value is ever presented, and success here does not imply future success at real-money gambling.
Gambling taking more from you than a show should? Ring the National Gambling Helpline 0808 8020 133 for free, confidential support at any hour of any day · BeGambleAware · GamCare · Meringue’s house rules for safer play